What is VoIP?
VoIP stands for Voice over Internet Protocol and is a technology that allows voice traffic to be transmitted over a data network.
Using a broadband, wifi or a 4G connection, alongside a hosted VoIP telephone system supplier (like us), you are able to make and receive calls over your network from any location.
Businesses are turning to VoIP as an alternative to the more traditional phone systems and telephone lines. VoIP telephone systems offer more flexible, feature-rich systems that are also immensely more cost-effective than older systems.
Is VoIP new?
No, not really, telephony has relied on digital telephone lines since the late 1990’s, but in more recent years more people have been adopting VoIP as a cost-effective way of handling calls.
Why is VoIP so popular?
Hosted VoIP providers do so much more than just give you the ability to make and receive calls. Vivi handles the routing of the outbound and inbound calls through existing telephone networks, allowing you to connect to landline and mobile telephone numbers.
Traditionally businesses had to ensure they had enough BT lines installed to be able to make and receive calls, installing more if you needed to make/receive more than 1 simultaneous call. With Vivi, you have virtual phone lines – in fact as many as you need – you will never be restricted to the number of calls you can receive and callers will never hit an engaged tone, all users will be able to make a call at the same time hitting no restrictions.
We take pride in our excellent customer service. We will chat to you about you and your business to find out exactly how you want your new VoIP telephone system to work, and we will create the perfect system for you.
You don’t need any technical know-how at all, all hardware will be completely pre-configured before dispatch meaning you just have to plug them in your end and they will be ready to make and receive calls within a few minutes.
Our highly trained team are available 24/7 and all of our phone systems are backed up by our Vivi Care package.
Benefits of VoIP
- Lower cost – Huge cost savings compared to traditional lines and systems
- High call quality – high quality calls over our highly redundant voice network
- Huge feature set – Premium services as standard including bespoke announcements, IVR, Voicemail plus much more!
- Work from anywhere – you only need to connect to an internet-enabled network to connect to your phone system, allowing you to work remotely, anywhere in the world!
Huge feature set
Not only will a cloud-based phone system give you more “phone lines” it will also give you access to a huge amount of features as standard.
Vivi cloud-based phone systems include services such as Auto Attendants, Time based call-routing, Voicemail to email, follow-me services plus much more!
A phone system that fits around your business
You can order as many users as you need, with the ability to add more instantly whenever you need to. You also have the freedom to choose your contract length, starting from just a 30-day commitment.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.